Communicating with Persons Outside Organization



Typical Occupational Activities -

Public Relations Specialists insure a consistent message. Marketing Managers listen and plan a response. Landscape Architects communicate designs. Health Educators continually communicate ideas and information.

Successful performers are good at -

  • Identifying ways to make services more visible.
  • Anticipating changes in customer attitudes.
  • Consistently involving relevant stakeholders.
  • Rephrasing to appeal to diverse cultures.
  • Staying abreast of changes in the environment.

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